Service Associate (Universal Banker) Bi-Lingual Chinese, Mandarin/Cantonese

Location: Brooklyn/New York

Job Description

Empire State Bank is seeking a Bilingual Service Associate (Universal Banker) to create a positive and friendly customer experience to our customers and clients within Empire State Bank community banking centers. In this role you will develop and deepen customer relationships through understanding of their needs and recommending products and services that benefit them, exhibit strong sales and service skills, open accounts, process transactions, present products and services while educating and assisting customers and clients on utilizing Online Banking, Mobile Banking, ATMs, and technology at service stations. We offer a competitive salary, benefits, 401(k) with employer match, paid time off, paid holidays and more.

Qualifications

This position requires a high school diploma or equivalent. Bilingual in Cantonese and/or Mandarin required. At least 1 year of cash handling is required. Customer service and/or banking experience is a plus. You must be able to sit, stand and/or walk for an extend period and lift boxes up to 30 pounds. If you are interested in joining our team, submit your resume for consideration to resume1@esbna.com.

Salary: $20.00/hour

About Empire State Bank

Empire State Bank is a community-oriented bank, providing businesses and customers with a full range of products and services throughout New York. We provide customers with simple, customizable, and convenient methods to manage their accounts. Our tagline “We Take Your Business Personally” demonstrates our commitment and support to improving our communities for our customers, clients, team members and shareholders. To learn more about us visit our website www.esbna.com.

Equal Employment Opportunity (EEO) Employer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.