Contact Us
Reach Our Service Professionals
Empire State Bank is committed to providing exceptional customer service by being available when you need us. You can rely on our team of service professionals to provide you with timely and comprehensive service you deserve and expect.
We offer the following methods to reach our service professionals:
By Banking Center
Find a Banking Center or ATM near you.
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By Phone
During normal business hours, please contact an Empire State Bank community banking center.
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Outside normal business hours, please contact us at:
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Lost or Stolen Card
To Report a Lost or Stolen Empire State Bank Visa Debit Card or to report fraudulent activity, please call:
- During business hours 9:00 a.m. to 5:00 p.m., call 866-646-0003
- Weekends, holidays or outside normal business hours, call: 800-889-5280, Option 1
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