Service Associate (Universal Banker)

Bilingual - Chinese, Mandarin/Cantonese

Locations: Brooklyn (Bay Ridge and Bensonhurst) New York

Job Description

Empire State Bank is seeking a full-time bilingual in Chinese/Mandarin/Cantonese Service Associate (Universal Banker) to create a positive and friendly customer experience to clients and customers. In this role you will develop and deepen customer relationships through understanding of their needs and recommending products and services that benefit them, exhibit strong sales and service skills, open accounts, process transactions, present products and services while educating and assisting customers on utilizing Online Banking, Mobile Banking, ATMs and technology at service stations. We offer a competitive salary, benefits, 401(k) with employer match, paid time off, paid holidays and more.

About Empire State Bank

Empire State Bank is a community-oriented bank, providing businesses and customers with a full range of products and services throughout New York. We provide customers with simple, customizable, and convenient methods to manage their accounts. Our tagline “We Take Your Business Personally” demonstrates our commitment and support to improving our communities. To learn more about us visit our website www.esbna.com.

Qualifications

This position requires a high school diploma or equivalent. At least 1 year of cash handling is required. Customer service and/or banking experience is a plus. You must be able to sit, stand and/or walk for an extend period and lift boxes up to 30 pounds. Under the NYC COVID-19 vaccine mandate dated December 27, 2021, all employees must be fully vaccinated and provide proof of vaccination or submit forms prior to hire requesting accommodations. If you are interested in joining our team, submit your resume for consideration to resume1@esbna.com.

Equal Employment Opportunity (EEO) Employer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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